Making the Most of Automatic Billing with NetSuite
Let face it, we all go into Business to make money, yet one of the biggest time processes for most businesses still seem to be around Billing and collecting payments from clients. With the rapid growth of cloud computing, mobile devices and the internet, Businesses are scrambling to shift from a transaction-centric relationship with their customer to one of a relationship that needs to be built and nurtured. Additionally, companies are facing pressures to launch, build and grow recurring revenue streams as a means to stay relevant in the marketplace. Finance teams can quickly become overwhelmed with multiple revenue streams, one-off and recurring revenue, customised payment terms and project-based billing. The result is often billing errors, wasted effort, revenue recognition issues and even loss of customers.
The NetSuite Problem
Our client came to us to develop and integrate Automated billing with NetSuite and create transaction emails for their clients via NetSuite. As a cloud-based company themselves, they provide Cloud Operation and Amazon Web consulting services to Agile web development teams, so having one less finance process to focus on frees them to do what they do best.
Using SuiteScript, we were able to develop NetSuite’s invoicing software into a complete automated billing management process that was easy to use. Within NetSuite’s native billing management software our goal was to automate both billing and transaction emails, reducing billing errors and improving customer satisfaction.
Our Integration Solution
We built a custom NetSuite application that automatically billed customers, and adjusted items for the next period. We then took advantage of NetSuites workflow module to link into our automated email transactions script as an added bonus to ensure correct delivery of each communication.
The End Result
Our client can now focus on doing what they do best without wasting unnecessary man hours billing and reconciling recurring fees or being concerned about the communication of their transaction and payment processes online. Netsuite Automatically bills their clients as well as sending automated transaction emails. Netsuite’s Payment Integration also allows NetSuite to do what it does best, manage their business while they nurture their client relationships.
If you have a specific requirement for your business and NetSuite, contact us today and find out how we can make your life simpler and help you work smarter.