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  Listening to what our customers are saying should be our topmost priority. You may hear what your customers have to say, but do you really listen? I realised the power of listening when working with customers. It's extremely important that businesses deal with these feedbacks, grievances, problems...

  Given today’s high customer expectation for fast delivery and great customer service, companies must rely on agile management practices to eliminate waste, reduce the time and operations costs. Poor logistics point to delays in delivery of products to customers and can result in enormous expenditures. This is...

  When it comes to selling online, the potential revenue is immeasurable. The challenge, nevertheless, often lies in knowing what steps to take in order to grow your business and stay competitive in your chosen niche. We continuously review the success stories from eCommerce entrepreneurs who have...

  Ecommerce fulfillment and shipping has become a vital focal point for retailers and distributors in recent years. With innovative technology and new product offerings, staying competitive in today's economy is now set higher than ever before. Whether the product is ordered via your website, telephone,...

Like many businesses, you probably spend hours of your busy work week sitting at your desk, taking customer orders over the phone, while tracking all your inbound and outbound shipments. Worse yet, if you miss the call entirely, then you are doing them a disservice,...

We have recently been busy converting netsuite scripts and have converted quite a few of our modules from SuiteScript 1.0 to SuiteScript 2.0. and continue to do so. If you haven't had a play with suitescript 2.0, I definitely recommend getting into it as soon as possible. Some of the advantages we have found so far are:
  1. Easier to use custom modules than attaching script library files to script records (or plugins for that matter).
  2. Easier to read code
  3. Easier for non-Netsuite programmers to pick up
  4. No more nlapi calls to wrap for testing purposes

Is Your Business Ahead of the Mobile Development Challenges?

A lot of companies are finding their business model under pressure because of the increased importance of mobility, the mobile development challenges and the need to further optimise their operations with enterprise mobile apps. Increasingly our lives and our businesses are controlled by the Internet of Things” or IoT in a constantly online working environment. As we discussed in our previous post, you need to ensure your business processes, operating systems and policies can meet these infrastructure requirements for mobile. 

Can Your Business Meet the Infrastructure Requirements For Mobile?

A term being used a lot these days is the 'Internet of Things" or IoT. Which is simply interrelated computing devices, mechanical and digital machines, objects, animals or people that are provided with unique identifiers and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. Add in mobile and immediately the consumerisation of IT, internal policies standardising on certain types of devices or operating systems are no longer acceptable. Employees will often bring their own devices into the workspace because they see benefits in how they can organise and do their work more effectively. They not only ask for choice but will demand options from company devices. The biggest issue facing business today is whether your processes, operating systems and policies can meet these infrastructure requirements for mobile. 

How Do You Configure The Complexity of Managing Product Variations?

  oz contacts managing product variationsAs any business that sells product knows, selling the product is one of the easier parts of the product management process. Factor in a wide range of product variations and NetSuite integration requires a bit more thinking outside the box for managing product variations. This was the case when we were approached by Oz Contacts an online eCommerce business who sell a wide range of contact lenses based on the customers' actual optometrist prescription. With contact lenses being sourced from within Australia, Oz Contacts are able to supply a wider range from their website. While products with option choices can be easily managed with Netsuite's Matrix Item type, what happens when the combinations go into the thousands as with Contact Lenses?

NetSuite Script Execution with SuiteScript

We love NetSuite simply because of the full set of features business owners get, straight out of the box, but every organisation has business policies and automation needs that may differ from the standard NetSuite functionality. This is when NetSuite software developers like Cloud Coders use SuiteScript, NetSuite's scripting tool made up of JavaScript plus a set of functions and objects to interact with the NetSuite environment, to extend the functionality of standard and custom record types, including the development of entirely new user interfaces. In fact, SuiteScript allows developers and administrators to create flexible business logic within NetSuite tailored to specific business needs—from sophisticated business processes to entirely new applications. The majority of NetSuite forms, records, customisation objects and their event/trigger points are programmatically accessible through SuiteScript. Customising your workflow processes, generating email notifications and automatically creating or updating records are just some of the things SuiteScript offers you the ability to do.